Information We Collect
We may collect personal information that you choose to share with us, including your name, phone number, email address, city, preferred clinic branch, appointment details, treatment interests and messages submitted through forms, calls, WhatsApp, social media or advertising lead forms.
When you interact with our website or Meta-related experiences, we may receive limited technical and usage information such as page visits, browser type, device information, referral source, ad interaction data and form submission timestamps.
How We Use Information
We use collected information to respond to enquiries, schedule appointments, provide clinic information, share treatment guidance, improve our services, manage customer communication, measure advertising performance and maintain the safety and reliability of our website and digital tools.
We do not sell personal information. We only use health or treatment-related information to support your enquiry, consultation or service experience with D Elegant Clinics.
Meta App and Advertising Data
If you contact us through Facebook, Instagram, Meta lead ads, Messenger, WhatsApp or any Meta-connected app feature, we may process the information you submit so our team can contact you about your request.
Meta may independently collect and process information according to its own privacy policies. We recommend reviewing Meta's privacy terms for details about how Meta handles data across its products.
Sharing of Information
We may share information with trusted service providers who help us operate our website, advertising, appointment management, analytics, communication or hosting systems. These providers are expected to use information only for the services they provide to us.
We may also disclose information if required by law, regulation, legal process or to protect the rights, safety and security of our clinic, patients, staff or users.
Data Retention
We keep personal information only for as long as needed for appointment handling, customer support, clinic records, legal obligations, service improvement and legitimate business purposes. You may request deletion of your enquiry data where applicable.
Your Choices
You may ask us to update, correct or delete your contact information. You may also opt out of promotional communication by contacting us directly or by using the available unsubscribe or opt-out options where provided.
Security
We use reasonable administrative, technical and operational safeguards to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.
Contact Us
For privacy questions, data requests or concerns, contact D Elegant Clinics at delegantclicnics@gmail.com or call +91 95927 08300.
